- Enhanced quality
- No change in user behavior
- Flexible on- and off-network deployment
Cisco Webex Edge Audio decouples the PSTN from Cisco Webex by intelligently changing the call routing to a simple to deploy on-net path. It’s a service that allows any company, of any size, that uses Cisco Unified Communications Manager (Unified CM) to intelligently and automatically route audio calls over VoIP or utilize existing PSTN services.
Once deployed, any meeting participant automatically joins a Webex through a direct VoIP route to the Webex cloud—not only from their PC but also from any Cisco-registered phone—completely transparent and with no change in behavior. This provides great cost-savings for the customer as it eliminates PSTN charges created by employees. At the same time, it provides users with all the benefits of high quality wide-band codecs that Cisco Webex offers.
Webex Edge Audio lets customers choose the on-network path in locations where they can save on PSTN. It also allows them to buy off-network minutes in locations where they do not have an on-premises or Unified CM deployment.