P/N: IPCE-DIALPORT-L
Cisco Ipcc ENT OUTBND Dialer p
45 766 ₽
Цена ознакомительная
Кол-во
В избранное
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Привезем любой товар, даже если его нет в наличии
Доставка
По всей России и СНГ в короткие сроки (от 7 дней)
Оплата в рублях
Описание
Cisco IP Contact Center (IPCC) Enterprise has traditionally enabled companies to distribute inbound service volume to a variety of termination points, including automatic call distributors (ACDs), interactive voice response systems (IVRs), home agents, and network terminations. The addition of the Cisco Outbound Option (formerly Cisco Blended Agent) - with its combination of outbound dialing modes - complements the powerful inbound call-handling capability of the IPCC Enterprise with a robust outbound call management solution.
The ability for agents to handle both inbound and outbound contacts offers a way to optimize contact center resources. The Cisco Outbound Option enables the multi-functional contact center to include outbound campaign solutions that take advantage of the enterprise view that Cisco IPCC Enterprise maintains over agent resources.
The ability for agents to handle both inbound and outbound contacts offers a way to optimize contact center resources. The Cisco Outbound Option enables the multi-functional contact center to include outbound campaign solutions that take advantage of the enterprise view that Cisco IPCC Enterprise maintains over agent resources.
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1 lbs
43191500
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