Cisco Unified Presence consists of many components that enhance the value of a Cisco Unified Communications system. The main presence component of the solution is the Cisco Unified Presence server, which incorporates the Jabber Extensible Communications Platform and supports SIP/SIMPLE and Extensible Messaging and Presence Protocol (XMPP) for collecting information regarding a user's availability status and communications capabilities. The user's availability status indicates whether or not the user is actively using a particular communications device such as a phone. The user's communications capabilities indicate the types of communications that user is capable of using, such as video conferencing, web collaboration, instant messaging, or basic audio.
The aggregated user information captured by the Cisco Unified Presence server enables Cisco Unified Personal Communicator, Cisco Unified Communications Manager applications, and third-party applications to increase user productivity. These applications help connect colleagues more efficiently by determining the most effective form of communication.