Dispatch professionals in public safety, emergency services, and government and industrial command centers rely on a combination of specialized communications systems and tools to maximize situational awareness, improve collaboration, and minimize response times. Until now, no single system has been able to unify the various streams of communication and information to optimize the performance of command center operators.
With Cisco IP Command, Cisco has introduced the industry's most advanced platform featuring high-capacity purpose- built applications and devices that enable dispatch professionals to communicate and collaborate easily with anyone on any device over any type of network. This software-based, high-availability VoIP-Radio-over-IP (RoIP) platform is designed for 24-hour mission-critical environments and, unlike Time-Division Multiplexing (TDM) -based turret systems or specialized dispatch and radio applications, offers an integrated, extensible solution for an entire organization.
IP Command is a high-performance, session-management platform that truly unifies communications and collaboration technologies across an organization, providing, in essence, a one company/one system solution.
The IP Command application is fully integrated with both the Cisco Unified Communications Manager, a scalable, distributable, and highly available enterprise IP telephony call-processing solution, and also with the Cisco IP Interoperability and Collaboration System (IPICS), a complete IP-based dispatch and incident response solution.
The IP Command solution has a software-oriented architecture based on open standards, such as Session Initiated Protocol (SIP) and is extensible to multiple communications technologies and information systems including voice, video, data, and radio systems.